Tag Archive | "Management and Leadership"

There are two types of complexity. Understanding where to intervene is the key to managing them to create value – Cracking the Complexity Code

Most businesspeople focus primarily on institutional complexity and thus fail to see that some forms of complexity, if managed well, can create value and do not have to generate excessive complexity at the individual level. Institutional complexity can enhance organisational resilience and enable companies to take on new strategic opportunities. ‘Cracking the Complexity Code’, an […]

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What Are Your Customers Really Worth?

        The book titled, “Managing Customers as Investments: The Strategic Value of Customers in the Long Run” (Wharton School Publishing) by Sunil Gupta and Donald R. Lehmann, offers practical examples and case studies to help companies estimate the lifetime value of their customers. That information, the authors suggest, can then be used […]

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Eight emerging trends are transforming many markets and businesses. Executives should learn to shape the outcome rather than just react to it – a McKinsey & Company article and Podcast

Technology alone is rarely the key to unlocking economic value: companies create real wealth when they combine technology with new ways of doing business. McKinseys has identified eight technology-enabled trends that will help shape businesses and the economy in coming years in the article, “Eight business technology trends to watch”. These trends fall within three […]

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The Halo Effect: Debunking Some Hot Business Books with One of His Own

      At last… A business book without an ego! In “The Halo Effect … and the Eight Other Business Delusions That Deceive Managers”, Phil Rosenzweig tears into some of the most popular business books of recent years, suggesting that a number of the principles bandied about in the business world are based on […]

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What Were They Thinking?: Unconventional Wisdom About Management

        Fans of Jeffrey Pfeffer will not be disappointed with the case studies and examples he provides in his latest book, “What Were They Thinking?: Unconventional Wisdom About Management”. Subjects covered include:•    Corporate culture, •    Employee development, •    General managers, •    Interpersonal communications, •    Participative management, •    Performance management, •    Team leadership, •    Teamwork.Every day companies and their leaders […]

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Are You Delegating So It Sticks? How to make delegation easier and more effective

As a manager, you’re well aware of the importance of developing subordinates, and that means delegating responsibilities to them that will hone their problem-solving and decision-making powers. But when pressure is building and the clock ticking, sometimes the better option seems to be tackling a challenge yourself rather than coaching an employee in doing it. […]

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