Tag Archive | "Management and Leadership"

There are two types of complexity. Understanding where to intervene is the key to managing them to create value – Cracking the Complexity Code

Most businesspeople focus primarily on institutional complexity and thus fail to see that some forms of complexity, if managed well, can create value and do not have to generate excessive complexity at the individual level. Institutional complexity can enhance organisational resilience and enable companies to take on new strategic opportunities. ‘Cracking the Complexity Code’, an […]

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What Are Your Customers Really Worth?

        The book titled, “Managing Customers as Investments: The Strategic Value of Customers in the Long Run” (Wharton School Publishing) by Sunil Gupta and Donald R. Lehmann, offers practical examples and case studies to help companies estimate the lifetime value of their customers. That information, the authors suggest, can then be used […]

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Eight emerging trends are transforming many markets and businesses. Executives should learn to shape the outcome rather than just react to it – a McKinsey & Company article and Podcast

Technology alone is rarely the key to unlocking economic value: companies create real wealth when they combine technology with new ways of doing business. McKinseys has identified eight technology-enabled trends that will help shape businesses and the economy in coming years in the article, “Eight business technology trends to watch”. These trends fall within three […]

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The Halo Effect: Debunking Some Hot Business Books with One of His Own

      At last… A business book without an ego! In “The Halo Effect … and the Eight Other Business Delusions That Deceive Managers”, Phil Rosenzweig tears into some of the most popular business books of recent years, suggesting that a number of the principles bandied about in the business world are based on […]

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What Were They Thinking?: Unconventional Wisdom About Management

        Fans of Jeffrey Pfeffer will not be disappointed with the case studies and examples he provides in his latest book, “What Were They Thinking?: Unconventional Wisdom About Management”. Subjects covered include:•    Corporate culture, •    Employee development, •    General managers, •    Interpersonal communications, •    Participative management, •    Performance management, •    Team leadership, •    Teamwork.Every day companies and their leaders […]

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Are You Delegating So It Sticks? How to make delegation easier and more effective

As a manager, you’re well aware of the importance of developing subordinates, and that means delegating responsibilities to them that will hone their problem-solving and decision-making powers. But when pressure is building and the clock ticking, sometimes the better option seems to be tackling a challenge yourself rather than coaching an employee in doing it. […]

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1 month ago

Jen Dalitz

What are the lessons you’re teaching your kids? We took the opportunity of a holiday long weekend to visit my mum interstate as the timing of the trip coincided with my son’s favourite AFL team battling it out against my mum’s beloved team. Perhaps only those of you with the love for AFL will appreciate why we’d plan a long distance trip around a game of footy, but suffice to say it was a passion project! With every ounce of anticipation, the game was a tough, tight duel and could easily have gone either way. Yet when the final siren sounded, it wasn’t our team that was smiling. It sure is tough for a 10 year old boy to sit within a crowd 41,000+ people all cheering for the opposite side. It was tough for him to see the exhaustion and disappointment on the faces of the players he adores. And yet, it’s so important for him to learn that his team won’t always win. There’s so many lessons in that, but the one I chose to instil is that you won’t always back the team that wins but you’ll always back the team that you love. That’s why I asked him to wear his team colours home the next day, and show his support even when the chips are down. That’s the kind of commitment I want my son to learn and the kind of team player I want him to be. PS. #gotheGiants @GWSGiants #neversurrender ... See MoreSee Less

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3 months ago

Jen Dalitz

I haven’t been here in a while as the writing has been on hold. But I was reminded today that there are things in our life that light us up. That might take us out of our comfort zone but, once you sit with it, bring you both joy and a sense of “I can do this” achievement. These moments are such a gift. So I’m curious, what’s your special thing that lights you up?

Despite (or in spit of) my professional career, these moments for me normally involve my horses. I’ll never be an equestrian Olympian, but I take great pleasure in all the lessons my horses teach me. They remind me that it’s a team effort, we’re in it together, and that if I’m prepared to give a little bit more, they will too. That’s true whether we’re on the ground taking care of their feet, or grooming, or when I’m atop riding as one. Two hearts one team.
It’s hard to describe the adrenaline and joy they bring to my life. But I’d love to know, what lights you up??
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And so, maybe time does change some things. Or women do.

Skavlan Talkshow
– They let me go at 42 because they told me I was too old to represent women's dreams. #kvinnedagen

Watch our talk show interview with Isabella Rossellini here: www.youtube.com/watch?v=zRa7UptZ3qw
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