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“You never get a second chance to make a first impression” – missed opportunities in communication

Think about how many opportunities you get a week to make a first impression, its more often then you think. Especially when you consider that each different point of communication, starting an email conversation, a phone call, writing a cover letter, commencing a meeting is just like a first impression, you set the tone of what’s to come, and engage the people you’re communicating with. Or not.

This is a great HBR article that explains the importance of making a great opening, and maintaining that focus. From simple tips like don’t start with your name and position when presenting, but with a compelling core claim to writing your email’s subject last, this is a must read for anyone wishing their thoughts registered with others more.

If you missed the vibrant LinkedIn discussion about communication skills a while back, this blog has the key points, highlights and link to the whole discussion.

 

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1 month ago

Jen Dalitz

What are the lessons you’re teaching your kids? We took the opportunity of a holiday long weekend to visit my mum interstate as the timing of the trip coincided with my son’s favourite AFL team battling it out against my mum’s beloved team. Perhaps only those of you with the love for AFL will appreciate why we’d plan a long distance trip around a game of footy, but suffice to say it was a passion project! With every ounce of anticipation, the game was a tough, tight duel and could easily have gone either way. Yet when the final siren sounded, it wasn’t our team that was smiling. It sure is tough for a 10 year old boy to sit within a crowd 41,000+ people all cheering for the opposite side. It was tough for him to see the exhaustion and disappointment on the faces of the players he adores. And yet, it’s so important for him to learn that his team won’t always win. There’s so many lessons in that, but the one I chose to instil is that you won’t always back the team that wins but you’ll always back the team that you love. That’s why I asked him to wear his team colours home the next day, and show his support even when the chips are down. That’s the kind of commitment I want my son to learn and the kind of team player I want him to be. PS. #gotheGiants @GWSGiants #neversurrender ... See MoreSee Less

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3 months ago

Jen Dalitz

I haven’t been here in a while as the writing has been on hold. But I was reminded today that there are things in our life that light us up. That might take us out of our comfort zone but, once you sit with it, bring you both joy and a sense of “I can do this” achievement. These moments are such a gift. So I’m curious, what’s your special thing that lights you up?

Despite (or in spit of) my professional career, these moments for me normally involve my horses. I’ll never be an equestrian Olympian, but I take great pleasure in all the lessons my horses teach me. They remind me that it’s a team effort, we’re in it together, and that if I’m prepared to give a little bit more, they will too. That’s true whether we’re on the ground taking care of their feet, or grooming, or when I’m atop riding as one. Two hearts one team.
It’s hard to describe the adrenaline and joy they bring to my life. But I’d love to know, what lights you up??
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And so, maybe time does change some things. Or women do.

Skavlan Talkshow
– They let me go at 42 because they told me I was too old to represent women's dreams. #kvinnedagen

Watch our talk show interview with Isabella Rossellini here: www.youtube.com/watch?v=zRa7UptZ3qw
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