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“You never get a second chance to make a first impression” – missed opportunities in communication

Think about how many opportunities you get a week to make a first impression, its more often then you think. Especially when you consider that each different point of communication, starting an email conversation, a phone call, writing a cover letter, commencing a meeting is just like a first impression, you set the tone of what’s to come, and engage the people you’re communicating with. Or not.

This is a great HBR article that explains the importance of making a great opening, and maintaining that focus. From simple tips like don’t start with your name and position when presenting, but with a compelling core claim to writing your email’s subject last, this is a must read for anyone wishing their thoughts registered with others more.

If you missed the vibrant LinkedIn discussion about communication skills a while back, this blog has the key points, highlights and link to the whole discussion.

 

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